Privacy Policy

Transparency, security and control over data across every layer of our infrastructure.

1. Data Collection

We collect only the data strictly necessary for the operation, security and continuous improvement of our systems, including:

  • Information provided directly by users
  • Technical data such as IP address, device and access logs
  • Operational data generated through platform usage

2. Purpose of Use

Collected data is used to:

  • Ensure system functionality and stability
  • Process real-time operations and requests
  • Prevent fraud, abuse and unauthorized access
  • Perform technical analysis and performance optimization

3. Legal Basis

Data processing is carried out based on applicable legal grounds, including contract execution, compliance with legal obligations and legitimate interest, in accordance with applicable regulations such as LGPD and international standards when relevant.

4. Data Sharing

ArcDux does not sell personal data. Information may be shared exclusively:

  • To comply with legal or regulatory obligations
  • With essential technology providers required for operations
  • To protect platform security and rights

5. Information Security

We implement advanced security measures including data encryption, service isolation, access control and continuous monitoring, ensuring protection against unauthorized access, leaks and operational failures.

6. Data Retention

Data is stored only for as long as necessary to fulfill operational and legal purposes, and is securely deleted or anonymized thereafter.

7. Data Subject Rights

Data subjects may request access, correction, portability or deletion of their data at any time, in accordance with applicable laws.

8. International Data Transfers

Data may be processed and stored on servers located outside the country of origin, always in compliance with appropriate security and international standards.

9. Policy Updates

This policy may be updated periodically to reflect improvements, operational changes or regulatory requirements.

10. Contact

For questions, requests or concerns related to privacy and data protection, please contact us through ArcDux official channels.